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Our service area

Lutz-Jesco is a reliable partner with a worldwide network of competent representatives available around the clock for all service issues. Customer-oriented action is of central importance to us - from consulting and sales to after-sales service. To ensure that you are on the safe side, we offer you not only high-quality products but also a comprehensive range of services.

Our range of services



Telephone support

During our business hours, you have the opportunity to discuss questions and problems with our experienced and qualified service team.

Commissioning

After installation, we are on hand to assist you with professional commissioning or carry this out completely for you. Here, all settings and parameters are adapted to the process and the operating personnel are trained in detail.

Maintenance

Regular maintenance not only preserves the value of your system, it also protects against unforeseen breakdowns and saves you a lot of time, trouble and unnecessary costs. All relevant Seals and wear parts are replaced professionally by our technicians.

Customer training

Customer training courses are held at our premises or, on request, at your premises. You can find detailed information in our current seminar programme booklet.

Seminar programme 2024

Maintenance

Our service technicians are there for you on site when it comes to quickly repairing your system. We give you our word on that.

Repairs in the factory

Good Service is characterised by short repair times for defective Products. We make sure that your appliances work perfectly again.

Repair forms

Material Service

Do you maintain your equipment yourself and only need the right material? No problem - we will supply you with spare parts immediately.

Service on site

Find the contact person responsible for you in the respective country. We look forward to hearing from you.

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Download centre

Looking for Operating Instructions or spare parts lists. You will find what you are looking for in our download centre.

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Lutz Video library

Explore our Video library and discover a variety of helpful videos to assist you with Products, Applications and Repairs.

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Repair - Service

Good Service is characterised by short repair times for defective Products. We make sure that your devices work perfectly again.

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Accessories

Original accessories from Lutz Pumpen ensure long operating times.

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Repair videos

Replace the most important wearing parts quickly and easily in just a few steps.

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